Softbank sim card not working Jan 6, 2025 · HIS Mobile is a low-cost SIM card company provided by a joint venture between Japan Communication Inc. Apple support page . There are multiple options to get your Japan sim card in Narita when you land; Sakura Mobile, Japan Travel Sim, JAL ABC counter, SoftBank Global rental, AnyFone, Japan Wi-Fi and vending machines. Below are the most common issues: 1. 1. I noted however that the exact same physical SIM card from Mobal works completely fine with my companion's iPhone. But since iPhones were on it, generally they seemed to work. If you have a dual SIM pones make sure you select our SIM card! Turning on data roaming is super simple! Here’s how you can do it: Apple For residents of Japan only - if you do not reside in Japan you are welcome to read, but do not post or comment or you will be removed. In the plastic wrapped packet that the SIM actually came in, there should be an instructions sheet that contains the APN info + login you need to enter in your phone. Incompatibility: Different phones support different types of SIM cards. If your SIM is not working in your new phone, one possible reason could be incompatible network settings. Just insert the sim card into your phone after you arrive in Japan and turn on roaming. mxl file still no luck, then I flashed it with U9202L Lte firmware now data services working but Wifi and Bluetooth wont turn ON(not working). Sep 27, 2024 · Network Settings: Adjusting The Network Settings On The New Phone For SIM Compatibility. *SIM Size: Oct 17, 2019 · These are the APN settings for SoftBank in Japan. This means that it will work with our SIM card. SIM cards with voice calls are available from 990 yen per month. 6. You should also double check if you didnt make some mistake inputing those login details. Sep 25, 2024 · A dirty or damaged SIM card might also cause this issue. I. It depends on the SIM, if it doesn't work (phone is not a supported phone and locked out by IMEI), go to Softbank and exchange for a SIM card that works. Buying a SIM card online. I have an iPhone 11 global model (I’m from Europe) and I’m having issues with the connection. Jul 15, 2022 · If you can't make a call or if you see an error message that your phone's SIM card is not working, there are several ways to troubleshoot the problem. 1. SoftBank. Two types of fees come with signing up for a SoftBank phone or SIM card plan. my local number goes with me wherever so i can still receive emergency phone calls/texts (free thanks to tmobile). There is a need to register the SIM lock deactivation at My SoftBank or at a SoftBank shop. SIM lock deactivation method iPhone/iPad. BIC Camera map store at Narita Airport 2. And they can try the mobal sim. Find out more. SIM Card Not Inserted Correctly. Self-activate using instructions. jp: Softbank SIM Card, For Domestic Use, 10 GB, Effective for 180 Days, Genuine Softbank Carrier, 4G-LTE High Speed Connection, Prepaid SIM Card, Japan Softbank prepaid Data SIM / 180 days 10 GB, 4G LTE : Electronics Dec 13, 2024 · A few weeks ago, I lost reception on my iPhone 14 and contacted my carrier. Nippon SIM for Japan 4G-LTE SIM Card, 180 Days 15 GB (Up to 128 kbps After Data Runs Out), 3-in-1 (Standard/Micro/Nano), Data Communication Only (Does Not Support Voice Calls/SMS), NTT Docomo 4G-LTE Network, Only Works With SIM-free Devices, No Additional Costs, Credit Card, Contract Not Required, Multilingual Manual Included (English Language Not Guaranteed), Support in Japan (Japanese Now, Softbank users recently faced some issues, and APN is the ultimate solution for either the internet not working, Softbank having no connection, or internet instability. There are settings below for APN settings such as broadband cards as well as the Apple iPhone as well as the Android mobile phone settings. Shop SoftBank Japan Prepaid SIM Card - 20GB High Speed Data in 4G/LTE for 20 Days - 1GB High Speed + 384kbps Unlimited Per Day - Support Hotspot for iPhone/Android - 3 in 1 SIM Card for Standard Micro Nano. As others said iPhone SIMs tend to be locked to iPhone as well. This guide will describe the registration procedures when using unlocked SoftBank mobile phones and mobile phones sold by other companies with a SoftBank USIM card. If it’s damaged, your only option is to get a new SIM from your network The SoftBank Mobile page provides information about Global Service. If the device has DSDS: dual SIM dual stand by function, you can even use two different carrier mobile services on one device. NOTE: If you were permbanned for being nonresident prior to June of this year AND you have since moved to Japan Oct 7, 2014 · Hi everyone, softbank 201hw unlock done with sigmakey but data service not working, then I replaced the Apns-conf. , Hawaii, and other areas using Sprint's network. 8 Mbps, following au, which achieved 54. Since I dont have a japanese credit card at the moment, im waiting for jppost to get back to me, regardless since my residency is year to year its too short to pay month to month so I Insert the SIM pin into the small hole on the side of the device and pull out the SIM card tray. If I buy the new phone, I’m going to run into problems settting up the e-sim? Do I do it myself, or do I need to risk asking Softbank (who may say no since it is technically illegal)? Mar 20, 2022 · We’ll teach you all the troubleshooting steps you need to take to get your SIM card working on your iPhone or Android phone. I'm finding it highly unlikely that both phones not detecting the SIM cards is a coincidence. I recently moved to Japan for a student exchange. Global Service. Some short-term SIM card retailers offer this option, such as Mobal, Sakura Mobile, or Genki Mobile. Mobile. Advantages of eSIM. Inspect the SIM card for any visible damage or dirt. On my mac laptop can get online fine (provided I plug the LAN cable into the wall) however on my 2 phones (an iPhone SE original and a Hisense A5) I’m not so lucky "America Flat-rate" is an optional service that allows customers using a supported SoftBank device to have unlimited usage for voice calls, data, and emails in the continental U. Originally, the phone did not work on voLTE at times and dropped to GSM for calls. But given that you can use WhatsApp (or the local alternative LINE) to make calls to many places, my experience has shown that a local number is not essential. Reboot Your Device. Cash only, so withdraw like HK$300? Most recent reports are that you can get a 10-day SIM on SoftBank with a 1GB/day limit for HK$90 or about 1530 yen. If these settings do not work for your while in Japan then call the service centre of SoftBank to obtain the APN settings from them for Japan. 💡【Activation Method】No need to activate. It will have an activation code. For instance, older phones may only support standard SIM cards, while newer devices require micro or nano SIM cards. For general inquiries or technical support, contact one of the following numbers or visit a SoftBank Shop near you. 01) B-mobile SIM Cards. Anything relevant to living or working in Japan such as lifestyle, food, style, environment, education, technology, housing, work, immigration, sport etc. Smartphone/Mobile Handset May 27, 2023 · But because Japanese mobile operators do not care about travelers who want prepaid SIM cards, I could not get a SoftBank SIM card. Nov 26, 2022 · No, it went online immediately. Remove the SIM card, then use the eraser to clean the metal contact part on SIM card and re-install it. This is completely unusable. Note that the SIM won't be recognised by your phone until after its activation in Japan. Since I was looking for an easy to get and affordable SIM card I purchased a Mobal Japan Infinite SIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from. You simply pop the SIM card into your phone and you have internet access. I want a physical SIM card in Narita Airport . You can order a SIM card on the Internet before traveling to Japan. I've been having a bunch of issues where my phone won't recognize the sim card. Contact Tech Support. My phone shows I have good reception (4G, Softbank) but the internet barely works. If your SIM isn’t working, please ensure you have activated the SIM card properly by following the instructions provided. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the Assistant, and a few more things from Google. Airalo's chat support took forever (24 hour response to each message) and could not find an issue with the set up. Not sure if there is a sim card with both data and for making calls would have been very useful, other than that it was perfect. We have unlimited data and texting, Catches- the price I'm quoting is only for the FOMA network (3G), not that 4G LTE everyone is talking about now (although you can get that too if you pay a bit more). Different phones support different network bands, and if your new phone does not support the bands used by your SIM card, it will not connect to the 📱【Device】Japan sim card is triple cut sim card (standard/micro/nano), and it will fit all unlock smart cell phones. Therefore, the SIM unlock request procedure is not required. Step 2. I can’t get international roaming to connect to the internet even though all my settings are correct. In cases where malfunctions to the product are not recognized, we may guide you to the mobile phone company that provided the SIM card. 153 votes, 76 comments. com: SoftBank Japan Prepaid SIM Card - 15GB High Speed Data in 4G/LTE for 15 Days - 1GB High Speed + 384kbps Unlimited Per Day - Support Hotspot for iPhone/Android - 3 in 1 SIM Card for Standard Micro Nano : Cell Phones & Accessories SoftBank Japan Prepaid SIM Card - 15GB Internet Data in 4G/LTE for 15 Days in Japan - 1GB High Speed Data Per Day - Support Hotspot for iPhone/Android - 3 in 1 SIM Card for Standard Micro Nano : Amazon. The card also won't activate between Tuesday 10pm and Wednesday morning 9am (Japan time), as the server is under maintenance. This ultimate blog post provides the best APN for Softbank, ensuring better download and upload speeds, including stable ping. Oct 3, 2024 · 3. One thing to note is that you'll need to check the supported mobile bands of the phone. Your device must be able to connect to both Band 1 and Band 19 in order to make full use of the network. Here are the simple steps to activate your new AU prepaid SIM card: Purchase the SIM card package from any AU store. There are several reasons why your SIM card might not be working properly. Bic Camera stores located in Terminal 1 Station (1st floor), Terminal 2 Station level 1-1, and Terminal 3 Station (1st floor) sell prepaid data SIM cards from major providers such as SoftBank, Docomo, and AU. Applies to iPhone (iPhone 5 or later), Google Pixel, 4G smartphones, and feature phones. Update Your Device. SoftBank unlock procedure and additional information (Japanese) 2900+ for sakura = call + 4gb sim (i think there's a new plan that comes with 25gb data) 5,000 yen activation pros: easy to apply cons: you can only pay by credit card or smart pitt, it sucks if your card is declined by the system. A data-only SIM card costs from 198 yen per month. co. then use local SIM for high speed data. My SoftBank. If it’s damaged, your only option is to get a new SIM from your network Posted by u/mpsgt22 - 3 votes and 5 comments The SoftBank Mobile page provides information about Global Service. check your SIM card is inserted properly - find instructions in our device guides clean your SIM with a lint-free cloth to remove any dust get a PUK code if you’ve entered your PIN incorrectly too many times If you are using an Apple SIM device, 4G Data Prepaid Communication Service and 4G Data Prepaid Rate Plan continue to be available. How can I troubleshoot if my SIM card is not properly inserted? If your phone is not detecting the SIM card, it might be due to an improper insertion. Instead, only Mobile Virtual Network Operators (MVNOs) sell prepaid SIM cards, and they go through another MVNO, which aggressively throttles speeds. as someone who's travelled to a bunch of different countries, i always get a local SIM. Dec 20, 2024 · Loose SIM card: The SIM card might not be properly seated in its tray. ), your device is probably locked and, therefore, it may not work with our SIM card. I mostly use my phone for messages, calls, light gaming, and web browsing. 3. Narita Travel Service Center . If you do not know how to pull out the SIM card tray, check the instruction manual of your device (some devices require a SIM pin). Dec 17, 2024 · SoftBank SIM Cards. com I have a Softbank contract already using a physical sim card. You can have 2 numbers on 1 device. Check the size of the SIM card, too. Oh yeah, and a fee of ¥3000 up front for the SIM card. Dec 23, 2024 · A "No SIM card detected" message after dropping your phone usually indicates damage to the SIM card tray, the SIM card itself, or the phone's internal circuitry responsible for reading the SIM card. This might have to do with the phone not registering on IMS which is required for voLTE. Try a Different Device. Softbank and ATT do not sell unlocked GSM phones which means that you can't take an ATT iPhone and use a Softbank SIM and vice versa. That being said the hardest part was getting MMS to work on a phone not expected via their user agent list. true. For residents of Japan only - if you do not reside in Japan you are welcome to read, but do not post or you will be removed. Jan 24, 2024 · 3. Clean the SIM Card and SIM Card Tray. Step 3. i'd rather have a Here is an analysis of NTT Docomo’s speeds based on the October 2024 report from Opensignal: Download Speed Experience: Docomo ranks second for the Download Speed Experience award with a speed of 44. Clean the SIM card before you insert it into the phone again. Insert the SIM card in Nov 2, 2019 · If your phone was working normally before No SIM Card issue surfaced, it’s possible that the Operating System may have hit a snag. May 23, 2010 · All GSM phones are "world" phones. , a travel agency. If the SIM card is not compatible with the new phone, it will not work. How to insert a SIM card into the T-BOX? Note: Please follow the video tutorial below to insert the SIM card, otherwise the card slot will be damaged. If the SIM card is not seated properly in the SIM tray, your phone may not be able If you have an eSIM compatible smartphone, you can sign up the mobile service without newly inserting the physical SIM or replacing the SIM with the existing one. Thus, it is recommendable for foreigners who value low rates. Also please test in second slot if still doesn't working. 5. The validity period starts from the day you use. Rakuten Employees: Do not attempt to distribute your referral codes. Each type presents its own set of challenges and benefits, and selecting the right SIM card can profoundly impact the user’s experience and expenses in Japan. We understand that travel plans may change, hence SIM Card will NOT automatically activate on the estimated departure date provided and it is only used for validity checks. Convenience stores – Can find SoftBank SIMs at popular convenience stores like 7-Eleven, Lawson, and Family Mart. 4G Data Prepaid is a no annual contract service that allows customers with an iPad embedded eSIM to use data services over the SoftBank network without a basic monthly charge. . 7. Turn Airplane Mode On/Off. Apr 2, 2021 · Amazon. To troubleshoot this, turn off your phone and remove the SIM card. Nowadays, there are many Japan SIM card vendors that offer a wide selection of plans and packages for all types of internet users and travelers. Software bugs : A recent software update or a system malfunction can interfere with SIM card recognition. If you know someone with another data sim maybe you could ask them to let you try that sim in your phone to see if it will work. If SoftBank determines that regulations are not met, connections may be blocked. But I have different data sim. I also tested multiple SIM cards from different providers, none of which worked in my device. com: SoftBank Japan Prepaid SIM Card - 20GB High Speed Data in 4G/LTE for 20 Days - 1GB High Speed + 384kbps Unlimited Per Day - Support Hotspot for iPhone/Android - 3 in 1 SIM Card for Standard Micro Nano : Cell Phones & Accessories Online delivery – Order a SoftBank prepaid SIM card on sites like Japan SIM Card, and get it delivered to your hotel or Airbnb. Softbank offers a prepaid SIM for travelers, which includes: 3 GB data, valid for 31 days for JPY 1,650 ($11. This happened about a week apart from each other. For products whose SIM locks have been removed by SoftBank, we accept any repairs regardless of whether you have a contract with us. The impact from the fall could have: Dislodged the SIM card: The most common cause. pls are they any solution or advice here? thanks in advance. ca: Electronics The SoftBank Support page provides support and contact for inquiries about a range of SoftBank products and services. Dec 16, 2024 · Common Causes of SIM Card Not Working. NOTE: If you were permbanned for being nonresident prior to June of this year AND you have since moved to Japan fwiw, i picked up a softbank SIM card at narita airport that was 10GB for 20 days for 5500-ish yen. Hardware issues : A damaged SIM card tray, a faulty SIM card reader, or even a problem with the phone's motherboard can prevent detection. Be aware that there have been many reports of problems setting up an eSIM in Japan on an American iPhone 14, because it is eSIM only and the major carriers sometimes check to make sure that the phone is approved for use in Japan (the US model is not). Firstly you should switch off and on sim cards from settings - network & Internet - sim card If doesn't help, please power off phone, remove sim cards, clean, realign in sim card tray and test in phone. I tried troubleshooting by: Updating my device. Applicable Device - Japan sim card is triple cut sim card (standard/micro/nano), and it fits all unlock smart cell phones, including unlocked iphone and Android. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc. S. Prepaid SIM for Travel. SIM lock deactivation with iPads and iPhones using the same operating procedures. Remove the SIM Card and Reinsert It. It knocks out my network, no calls, messages or data, and says "no SIM detected emergency calls only" It use to be intermittent but now is constant. For customers using iPhone (iPhone 5 or later), Google Pixel or other 4G smartphone, a subscription to “Data Plan 50GB+,” “Data Plan Mini,” or “Data Plan 1GB (Smartphone)” is required. Other than this I am out of ideas Shop SoftBank Japan Prepaid SIM Card - 10GB High Speed Data in 4G/LTE for 10 Days - 1GB High Speed + 384kbps Unlimited Per Day - Support Hotspot for iPhone/Android - 3 in 1 SIM Card for Standard Micro Nano. Android may be having an issue resolving the bug by itself so Having trouble using our SIM card? Please check the following. Offer Conditions. 4. I eventually ended up buying a tourist physical SIM card. Sep 11, 2024 · Understanding the differences among these SIM card types and their respective APN requirements is essential for anyone looking to stay connected in Japan, especially foreigners. 7 Mbps. So… no Airalo Moshi Moshi vs. Clean it gently with a soft cloth if necessary. Need help? Would you like to find out more? Visit our nearest SoftBank shop staffed with multilingual crew to help you purchase the device or sign up for the mobile service plan that suits you. I was trying to buy a new phone at a softbank, and the person who I was working with said I couldnt buy a phone because I dont have paypay setup with a cardd. 8. there were also sellers for unlimited data using docomo's network, but i don't remember the pricing. You can For residents of Japan only - if you do not reside in Japan you are welcome to read, but do not post or you will be removed. Please make sure the logo side of the box is upwards. Business hours: Open for 24hours: From SoftBank handset +81-92-687-0025 (toll-free): From landline: 81-92-687-0025 For residents of Japan only - if you do not reside in Japan you are welcome to read, but do not post or comment or you will be removed. Jun 2, 2022 · Compatible Device - Japan sim card is triple cut sim card (standard/micro/nano), and it fits all unlock smart cell phones, including unlocked iphone and Android. You can expect to fix most issues in under 5 minutes. Works 100% fine now. 3. B-mobile offers two SIM-only plans for tourists: 5 GB, 10 days, JPY 1,980; 7 GB, 21 days, JPY 2,970; Overall, we think Mobal is the best option if you plan to buy your SIM card in person. Jan 23, 2024 · Common Reasons Why SIM Card Doesn't Work in Another Phone. But I still think SoftBank is generally fine with bringing your own device since they already got you to buy a phone from them. Read on to find out where to find the best of them in both Narita airport terminals! Softbank Global Rental SoftBank Corp. The impact may have shifted the SIM card slightly, preventing Apr 8, 2024 · The Airalo eSim for Japan is called the ‘Moshi Moshi’ and operates within the KDDI or Softbank LTE networks. There's no sim only plan. The impact may have shifted the SIM card slightly, preventing Applicable Device - Japan sim card is triple cut sim card (standard/micro/nano), and it fits all unlock smart cell phones, including unlocked iphone and Android. Step 1. 27 votes, 34 comments. The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. Mar 25, 2019 · Japan SIM cards. If it is only A few apps have been sideloaded such as Signalcheck and Google messages which work decently well with the D-pad. The staff were very helpful from my 1st enquiry all the way to setting up my sim card in Japan. with a dual SIM phone, it's a no brainer. Fast and not expensive. An ATT phone will work fine in Japan but you will be paying ATT international rates while you are there. In the end I ditched completely my physical SIM card from Mobal (which uses the NTT/IIJ network) and instead bought a Japan data plan from Ubigi. Will definitely use again especially if there is a promotion Jun 2, 2022 · Amazon. Feb 11, 2022 · 1. Free delivery and returns on eligible orders. How to Activate au Japan SIM Card/eSIM in Japan? 7. Please check the size of the SIM card and order the correct size. Nice and simple. I'm not sure what causes it to not register, but now it works Mar 31, 2022 · Before going into detail about SoftBank’s phone and SIM card plans, here’s a quick overview of how the rates work. so i can't speak to the validity of resellers, but there are definitely more options in-person. If you have an unlocked phone, you can purchase a Japan SIM card to provide you data, text, or voice service while in Japan. How to Use au by KDDI SIM Card in Japan? All SIM cards usually come packaged with detailed instructions for activation. YOU MUST CHANGE THE APN(Access Point Name) ON YOUR DEVICE BY YOURSELF to make our SIM card work in it. Please see the following page for the details; APN Setting. The initial fee and the monthly fees. One is a renewed pixel purchased off of Amazon in January, and the other is an original Pixel 3 from late 2018. With an unlocked phone, you can use a SIM from a different GSM carrier. If you're fortunate enough to have dual SIM card slots on your phone it's even easier. Then I have a SIM from Taiwan I use when I want true unlimited. you'll have to shell an extra 10k+++ for smart pitt thingy no additional benefits Jun 2, 2022 · Amazon. One of the simplest reasons for a SIM card not working is improper insertion. Please visit the Apple support page for deactivating the SIM lock for iPhones or iPads. NOTE: If you were permbanned for being nonresident prior to June of this year AND you have since moved to Japan There's a whole street market of SIM cards, and there are definitely unlimited Japan roaming SIMs available. the best reason to not use a pocket wifi is because they die. If your phone has a single SIM card slot then you'll need to swap out your regular SIM card (being careful not to damage it) and replace it with the one you've bought. They provided a new SIM card, but it did not work in my phone, although it worked in my wife’s device. Is your SIM card still not working? Try calling the SIM assistance number: +81 (0)50-5835-2190 (available in English 24/7) Was this article helpful? May 1, 2024 · 5. If you keep another SIM card , install it to your device and check whether the device can detect and read SIM card ; or try to install your SIM card to other deivces (phone or card reader) to check whether SIM card can be detected. There may be cases where a SoftBank USIM card/eSIM cannot be used, for example, if the phone uses a data transfer method that differs from that specified by SoftBank. No Need to Activate - Just insert the sim card into your phone after you arrive in Japan and turn on roaming. It is a data-only plan, so you will not have a local phone number. See full list on mobilearrival. , which operates b-mobile, and H. Also, it's not unlimited data (or near it) like you get with the regular carriers. Many people who order Regular size SIM card realize that their device actually needed a smaller SIM after receiving the SIM card. It outputs a 5G and a 2G wifi signal, and has as a sim card and a LAN cable (so should work without the wired LAN connection – although it doesn’t in my experience). Jun 7, 2022 · You can also find a SIM card in a local store such as Bic Camera or Yodobashi Camera (basically anywhere in Japan) or in a Docomo, AU, or Softbank branch. 2. You can also find information about network outages and maintenance. SoftBank sim card for unlocked iphone and Android. ‘s corporate page provides information about “Price Plans”. 📱【Device】Japan sim card is triple cut sim card (standard/micro/nano), and it will fit all unlock smart cell phones. Different phones support different network bands, and if your new phone does not support the bands used by your SIM card, it will not connect to the Apr 8, 2024 · The Airalo eSim for Japan is called the ‘Moshi Moshi’ and operates within the KDDI or Softbank LTE networks. How to use SIM cards purchased from another carrier/company Data Sim Card for Japan, Softbank Prepaid Data Sim Card 15 Days, 10GB 4G LTE Data, Prepaid Sim Card for Smartphones and Tablets, No Contract, No Activation STAY CONNECTED: Keep in touch with friends and family back home while sharing your travel experiences through video chat and social media without spending extra money on expensive roaming Read these FAQs for help with SIM card and eSIM issues like why is the SIM card in my phone not working? What's the reason my e SIM isn't working in my iPhone or Android phone? If these answers don't solve your issue, visit our Troubleshooter. SoftBank comparison . We recommend to only purchase if you are travelling within the next 45 days as telco plans can change over time and SIM Cards have limited lifespan. Most of our SIM cards will require data roaming to be turned on, do not worry there will be no hidden charges! The SIM will not work if you do not turn data roaming on. Furthermore they refused to refund to the original payment method because the eSIM had been installed and used. You should be able to pick up 4G or 3G with a foreign phone, assuming it's not carrier locked and supports the correct signal bands for Japan. Jan 15, 2024 · ※ For customers who are transferring from SoftBank to Y!Mobile or LINEMO from August 18, 2021, when you are switching carriers to either of SoftBank’s carriers, the SIM unlock procedure will be performed at the same time. When you check the specification of the device, double check the size of the SIM card, too. Please make sure the copper contact of the SIM card is downwards. ahm mkxywxz byk wcujliiw piylr zrse ppyuup xpoup sekqm ech